He didn't speak to me and walked far ahead of me. I ordered a massage and the masseur had a bad attitude. I went to this spa because I was told by a friend that this was a good place to relax. Anyway, we’ll continue our efforts to maintain a good massage service for our guests. We advise everyone to compare with the opinions of real customers who stayed in our hotel, for example with the most recent: on TripAdvisor: - “spa facilities with massage service all great” 20-02-2017 - “Good quality massage for a fair price in a nice room” 01-01-2017 - “I tried a massage there and it was very strong and still relaxing” 29-12-2016 on : - “masseurs are experts” 26-02-2017 - “good masseurs” 08-01-2017 - “Massage there was fabulous and affordable” 27-12-2016 - “Massage was absolutely fantastic!” 27-08-2016 on Agoda: - “The highlight of my stay were the massages that I recieved” 21-02-2017 - “I had a massage at the spa and it was great!” 16-02-2017 - “The massage standard is excellent” 26-12-2016 And this is only for the most recent reviews. Whereas our masseurs are the same for several years, and we are used to being congratulated for our massage service. Indeed, this person just created a TripAdvisor account only to complain about a so-called bad massage experience.

But in this case, we have serious doubts about the authenticity of the experience. We always look with great interest to the opinions of our customers.